Frequently Asked Questions
Everything you need to know about our sarees, orders, delivery and more.
ABOUT OUR SAREES
Our sarees are manufactured in Elampillai, Tamil Nadu, a place known for its rich textile and weaving traditions.
We offer a beautiful collection of Soft Silk, Silk, Cotton, Maheshwari Cotton, Traditional, Designer and Wedding Sarees.
Most of our sarees come with an unstitched blouse piece. Please check the individual product description for specific details.
Delivery
Delivery time may vary depending on your location and courier service. You will receive your order tracking details once the order has been dispatched.
Yes, we deliver our sarees across India. Delivery availability may vary depending on the location and courier service.
Yes. Once your order has been dispatched, we will provide the available tracking details so you can follow your shipment.
Shipping & Returns
Returns and exchanges are accepted according to our return and exchange policy. Please check our policy for eligibility and conditions.
Please contact us as soon as possible with your order details and clear photos or videos of the product. Our team will assist you with the issue.
Saree care depends on the fabric. We recommend following the care instructions provided with your saree and storing it in a clean, dry place away from direct sunlight.
Payment
We accept the payment methods available at checkout, including UPI, credit and debit cards, net banking and other available online payment options.
Cash on Delivery availability may vary depending on your location and order eligibility.
Please contact us with your payment reference and order details. Our team will check the payment status and assist you.
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Easy to contactAbout SoftSilkz
SoftSilkz brings you beautiful sarees that celebrate the colours, traditions of every woman’s
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USEFUL LINKS
- Phone : +91 9787339099
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- mail : contact@softsilkz.com
